FAQs | Simsons Pantry

FAQs

Where can I find Nutritional and Ingredient information on your products?

All the information regarding Nutritional Panel and Ingredients are listed on the ''Our Range" page. Our Simson's Pantry product information is also visible on Coles and Woolworths online. If you need further information, please contact us. You can either give us a call, send us an email or get intouch with us via DM on our socials (Instagram/ Facebook).

Are any Simson’s Pantry products Gluten Free? 

No, unfortunately we do not currently have any Gluten Free products available in our Simson's Pantry range. Please see the section of the Our Range page for more information.

Are your products Halal Certified? 

No, our Simson's Pantry products are not Halal Certified.

Where can I buy Simson’s Pantry?

Simson’s Pantry products are available at all Coles, Woolworths and Aldi Supermarket across Australia. Our products are also available in all leading Independent supermarkets (IGA/ FOODLAND/ FOODWORKS) nationally.

Do any of your products contain Palm Oil?

The vegetable shortening is palm oil which is Fully Segregated Sustainable Palm Shortening and is certified as ethically sourced and sustainable (RSPO). RSPO is the only recognised certified registration by ISEAL (The International Social and Environmental Accreditation and Labelling Alliance - the global association for social and environmental standards).

Foodservice products:

Please Call 1800 497 277 or alternatively drop us a note on our Contact us page.  

You can also head over to www.Truefoods.com.au and visit our products page for further information.

Where are your products made?

Simson’s Pantry is part of True Foods, a 100% family owned Australian company located in Maryborough – Regional Victoria.

Our Simson’s Pantry wraps, Naan and Roti breads are made in our specialist BRC manufacturing facility in Maryborough, Victoria.

Does Simson’s Pantry donate funds to any charity?

Simson’s Pantry is now the largest private employer in the Central Goldfields region. This means we are surrounded by people who are passionate about promoting positive change and support for this wonderful community. True Foods is proud to play an active role in supporting various community activities. 

How can we apply to work at Simson’s Pantry?

Please keep an eye on the Careers section over at www.Truefoods.com.au for all details relating to any available positions. 

Is it possible to purchase Simson’s Pantry products direct from the factory?

Unfortunately you cannot purchase our product directly from our factory. Our Simson's APntry products are readily available in all major retail stores within Australia.

My question has not been answered by the above FAQs. What do I do now?

You can either contact our friendly Customer Service Team directly on 1800 497 277 or via the contact us section of our website. Alternatively get in touch with us on our social media pages on Instagrm and Facebook.