FAQs | Simsons Pantry

FAQs

Where can I find Nutritional and Ingredient information on your products?

All the information regarding Nutritional Panel and Ingredients are listed on the ''Our Range" page. If you need further information, please head over to contact us. You can either give us a call or send us email.

Are all Simson’s Pantry products Gluten Free?

Simson’s Pantry products are not Gluten Free, our range is flour based.

For premium flexible gluten free wraps, visit www.truefoods.com.au/gluten-free-wraps.

Are your products Halal Certified?

All Simson's Pantry products are Halal Certified.

Where can I buy Simson’s Pantry?

Simson’s Pantry is available at all Coles Supermarket across Australia and most Independent supermarkets.

Do any of your products contain Palm Oil?

The vegetable shortening is palm oil which is Fully Segregated Sustainable Palm Shortening and is certified as ethically sourced and sustainable (RSPO). RSPO is the only recognised certified registration by ISEAL (The International Social and Environmental Accreditation and Labelling Alliance - the global association for social and environmental standards).

Foodservice products:

Please Call 1800 4 WRAPS (97277) or alternatively drop us a note on our Contact us page.  

You can also head over to www.Truefoods.com.au and visit our products page for further information.

Where are your products made?

Simson’s Pantry is part of True Foods, a 100% Australian owned company located in Maryborough – Regional Victoria.

All Simson’s Pantry products are made in our specialist BRC manufacturing facility in Maryborough, Victoria.

Does Simson’s Pantry donate funds to any charity?

Simson’s Pantry is now the largest private employer in the Central Goldfields region. This means we are surrounded by people who are passionate about promoting positive change and support for this wonderful community. True Foods is proud to play an active role in supporting various community activities. 

How can we apply to work at Simson’s Pantry?

Please keep an eye on the Careers section over at www.Truefoods.com.au for all details relating to any available positions.

Is it possible to purchase Simson’s Pantry products direct from the factory?

Unfortunately you cannot purchase our product directly from our factory.

My question has not been answered by the above FAQs. What do I do now?

You can either contact our friendly Customer Service Team directly on 1800 4 WRAPS (97277) or via the contact us section of our website.